Defensive mechanisms: I-mean prefaced utterances in complaint and other conversational sequences
by Douglas W. Maynard
Link
Reference:
Douglas W. Maynard, (2013), "Defensive mechanisms: I-mean prefaced utterances in complaint and other conversational sequences", In Conversational Repair and Human Understanding (Makoto Hayashi, Geoffrey Raymond, Jack Sidnell, eds.), Cambridge, U.K., Cambridge University Press, pp. 198–233.
Bibtex Entry:
@INCOLLECTION{Maynard2013,
  address = "Cambridge, U.K.", 
  author = "Douglas W. Maynard", 
  booktitle = "Conversational Repair and Human Understanding", 
  doi = "10.1017/CBO9780511757464.007", 
  keywords = "EMCA, Complaints", 
  editor = "Makoto Hayashi, Geoffrey Raymond and Jack Sidnell", 
  pages = "198–233", 
  publisher = "Cambridge University Press", 
  title = "Defensive mechanisms: I-mean prefaced utterances in complaint and other conversational sequences", 
  url = "https://www.cambridge.org/core/books/conversational-repair-and-human-understanding/defensive-mechanisms-imeanprefaced-utterances-in-complaint-and-other-conversational-sequences/97B9DAA9911FDE2BB05E60C52FEF2B3D", 
  year = "2013", 
}