Request sequence in Chinese public service calls
by Li Li, Wan Wa
Link
Reference:
Li Li, Wan Wa, (2016), "Request sequence in Chinese public service calls", Discourse Studies, vol. 18, no. 3, pp. 269–285.
Bibtex Entry:
@ARTICLE{Li-Ma2016,
  author = "Li Li and Wan Wa", 
  doi = "10.1177/1461445616634552", 
  keywords = "EMCA, Institutional talk, Request sequence, Chinese, Service calls, Conversation Analysis", 
  journal = "Discourse Studies", 
  number = "3", 
  pages = "269–285", 
  title = "Request sequence in Chinese public service calls", 
  url = "https://journals.sagepub.com/doi/abs/10.1177/1461445616634552", 
  volume = "18", 
  year = "2016", 
}