Checking before checkout: how customers deal with trust and accountability in grocery shopping in online and brick-and-mortar shops
by Elisabeth Dalby Kristiansen
Link
Reference:
Elisabeth Dalby Kristiansen, (2023), "Checking before checkout: how customers deal with trust and accountability in grocery shopping in online and brick-and-mortar shops", In Multimodality and Social Interaction in Online and Offline Shopping (Gitte Rasmussen, Theo van Leeuwen, eds.), New York, Routledge, pp. 152–171.
Bibtex Entry:
@INCOLLECTION{Kristiansen2023,
  address = "New York", 
  author = "Elisabeth Dalby Kristiansen", 
  booktitle = "Multimodality and Social Interaction in Online and Offline Shopping", 
  doi = "10.4324/9781003284123-7", 
  keywords = "EMCA, Shopping, Accountability", 
  editor = "Gitte Rasmussen and Theo van Leeuwen", 
  pages = "152–171", 
  publisher = "Routledge", 
  title = "Checking before checkout: how customers deal with trust and accountability in grocery shopping in online and brick-and-mortar shops", 
  url = "https://www.taylorfrancis.com/chapters/edit/10.4324/9781003284123-7/checking-checkout-elisabeth-dalby-kristiansen", 
  year = "2023", 
}