Aligning caller and call-taker: The opening phrase of Dutch emergency calls
by Tom Koole, Nina Verberg
Link
Reference:
Tom Koole, Nina Verberg, (2017), "Aligning caller and call-taker: The opening phrase of Dutch emergency calls", Pragmatics and Society, vol. 8, no. 1, pp. 129-153.
Bibtex Entry:
@ARTICLE{Koole-Verberg2017,
  author = "Tom Koole and Nina Verberg", 
  doi = "10.1075/ps.8.1.07koo", 
  keywords = "EMCA, Emergency Calls, Applied Conversation Analysis, Preference organization, Type-conformity", 
  journal = "Pragmatics and Society", 
  number = "1", 
  pages = "129-153", 
  title = "Aligning caller and call-taker: The opening phrase of Dutch emergency calls", 
  url = "http://www.jbe-platform.com/content/journals/10.1075/ps.8.1.07koo", 
  volume = "8", 
  year = "2017", 
}