The ordering of fast food using menu
by Kiyoteru Kitano, Yutaka Yamauchi, Takeshi Hiramoto
Link
Reference:
Kiyoteru Kitano, Yutaka Yamauchi, Takeshi Hiramoto, (2016), "The ordering of fast food using menu", In Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology (Takashi Maeno, Yuriko Sawatani, Tatsunori Hara, eds.), Tokyo, Springer, pp. 51–65.
Bibtex Entry:
@INCOLLECTION{Kitano-Etal2016,
  address = "Tokyo", 
  author = "Kiyoteru Kitano, Yutaka Yamauchi and Takeshi Hiramoto", 
  booktitle = "Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology", 
  doi = "10.1007/978-4-431-55861-3_4", 
  keywords = "EMCA, Design, Service Encounter, Boundary object, Value co-creation", 
  editor = "Takashi Maeno, Yuriko Sawatani and Tatsunori Hara", 
  pages = "51–65", 
  publisher = "Springer", 
  title = "The ordering of fast food using menu", 
  url = "https://link.springer.com/chapter/10.1007/978-4-431-55861-3_4", 
  year = "2016", 
}