Common ground in cross-cultural communication: sequential and institutional contexts in front desk service encounters

Kidwell, Mardi

by Mardi Kidwell

Reference:

Mardi Kidwell, (2000), "Common ground in cross-cultural communication: sequential and institutional contexts in front desk service encounters", Issues in Applied Linguistics, vol. 11, no. 1, pp. 17–37.

Bibtex Entry:

@ARTICLE{Kidwell2000,
  author = "Mardi Kidwell", 
  keywords = "EMCA, Conversation Analysis, Cross-cultural communication, Service Encounter, Institutional, Sequence", 
  journal = "Issues in Applied Linguistics", 
  number = "1", 
  pages = "17–37", 
  title = "Common ground in cross-cultural communication: sequential and institutional contexts in front desk service encounters", 
  url = "https://escholarship.org/uc/item/0tg8c97n", 
  volume = "11", 
  year = "2000", 
}