Approaching Institutional Boundaries: Comparative Conversation Analysis of Practices for Assisting Suicidal Callers in Emergency and Suicide Helpline Calls
by Heidi Kevoe-Feldman, Clara Iversen
Link
Reference:
Heidi Kevoe-Feldman, Clara Iversen, (2022), "Approaching Institutional Boundaries: Comparative Conversation Analysis of Practices for Assisting Suicidal Callers in Emergency and Suicide Helpline Calls", Journal of Pragmatics, vol. 191, pp. 83–97.
Bibtex Entry:
@ARTICLE{Kevoe-Feldman2022,
  author = "Heidi Kevoe-Feldman and Clara Iversen", 
  doi = "10.1016/j.pragma.2022.01.004", 
  keywords = "Conversation analysis, Crisis, Emergency calls, Institutional interaction, Suicide helpline, EMCA", 
  journal = "Journal of Pragmatics", 
  pages = "83–97", 
  title = "Approaching Institutional Boundaries: Comparative Conversation Analysis of Practices for Assisting Suicidal Callers in Emergency and Suicide Helpline Calls", 
  url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216622000054", 
  volume = "191", 
  year = "2022", 
}