Extending the notion of pragmatic completion: The case of the responsive compound action unit
by Heidi Kevoe-Feldman, Jeffrey D. Robinson, Jenny Mandelbaum
Link
Reference:
Heidi Kevoe-Feldman, Jeffrey D. Robinson, Jenny Mandelbaum, (2011), "Extending the notion of pragmatic completion: The case of the responsive compound action unit", Journal of Pragmatics, vol. 43, no. 15, pp. 3844–3859.
Bibtex Entry:
@ARTICLE{Kevoe-Feldman2011,
  author = "Heidi Kevoe-Feldman, Jeffrey D. Robinson and Jenny Mandelbaum", 
  doi = "10.1016/j.pragma.2011.10.003", 
  keywords = "EMCA, Conversation Analysis, Compound Action, Customer Service, Telephone, Turn taking, Sequence, Initiating Action", 
  journal = "Journal of Pragmatics", 
  number = "15", 
  pages = "3844–3859", 
  title = "Extending the notion of pragmatic completion: The case of the responsive compound action unit", 
  url = "http://www.sciencedirect.com/science/article/pii/S0378216611002670", 
  volume = "43", 
  year = "2011", 
}