by Gail Jefferson
Reference:
Gail Jefferson, (1988), "On the sequential organization of troubles talk in ordinary conversation", Social Problems, vol. 35, no. 4, pp. 418–441.
Bibtex Entry:
@ARTICLE{Jefferson1988,
author = "Gail Jefferson",
doi = "10.2307/800595",
keywords = "EMCA, Troubles, Delicates",
journal = "Social Problems",
number = "4",
pages = "418–441",
title = "On the sequential organization of troubles talk in ordinary conversation",
url = "https://academic.oup.com/socpro/article/35/4/418/1658333",
volume = "35",
year = "1988",
}