Saying what wasn't said: Negative observations as a linguistic resource for the interactional achievement of performance feedback
by Sally Jacoby, Patrick Gonzales
Reference:
Sally Jacoby, Patrick Gonzales, (2002), "Saying what wasn't said: Negative observations as a linguistic resource for the interactional achievement of performance feedback", In The Language of Turn and Sequence (Cecilia E. Ford, Barbara A. Fox, Sandra A. Thompson, eds.), New York, Oxford University Press, pp. 123-164.
Bibtex Entry:
@INCOLLECTION{Jacoby2002,
  address = "New York", 
  author = "Sally Jacoby and Patrick Gonzales", 
  booktitle = "The Language of Turn and Sequence", 
  keywords = "EMCA, Negative Observation, Feedback", 
  editor = "Cecilia E. Ford, Barbara A. Fox and Sandra A. Thompson", 
  pages = "123-164", 
  publisher = "Oxford University Press", 
  title = "Saying what wasn't said: Negative observations as a linguistic resource for the interactional achievement of performance feedback", 
  year = "2002", 
}