Understanding formality: the categorization and production of “formal” interaction
by J. Maxwell Atkinson
Reference:
J. Maxwell Atkinson, (1982), "Understanding formality: the categorization and production of “formal” interaction", British Journal of Sociology, vol. 33, no. 1, pp. 86–117.
Bibtex Entry:
@ARTICLE{JMAtkinson1982,
  author = "J. Maxwell Atkinson", 
  doi = "10.2307/589338", 
  keywords = "EMCA, Formality", 
  journal = "British Journal of Sociology", 
  number = "1", 
  pages = "86–117", 
  title = "Understanding formality: the categorization and production of “formal” interaction", 
  url = "https://www.jstor.org/stable/589338", 
  volume = "33", 
  year = "1982", 
}