Suspicious Minds: the Problem of Trust and Conversational Agents
by Jonas Ivarsson, Oskar Lindwall
Link
Reference:
Jonas Ivarsson, Oskar Lindwall, (2023), "Suspicious Minds: the Problem of Trust and Conversational Agents", Computer Supported Cooperative Work (CSCW), vol. 32, no. 3, pp. 545–571.
Bibtex Entry:
@ARTICLE{Ivarsson2023,
  author = "Jonas Ivarsson and Oskar Lindwall", 
  doi = "10.1007/s10606-023-09465-8", 
  keywords = "EMCA, Conversation, Human-computer interaction, Natural language processing, Trust, Understanding, AI Reference List", 
  journal = "Computer Supported Cooperative Work (CSCW)", 
  number = "3", 
  pages = "545–571", 
  title = "Suspicious Minds: the Problem of Trust and Conversational Agents", 
  url = "https://link.springer.com/article/10.1007/s10606-023-09465-8", 
  volume = "32", 
  year = "2023", 
}