Universals and particulars in telephone openings
by Robert Hopper, Nada Doany, Michael Johnson, Kent Drummond
Reference:
Robert Hopper, Nada Doany, Michael Johnson, Kent Drummond, (1990), "Universals and particulars in telephone openings", Research on Language and Social Interaction, vol. 24, no. 1-4, pp. 369–388.
Bibtex Entry:
@ARTICLE{Hopper1990b,
  author = "Robert Hopper, Nada Doany, Michael Johnson and Kent Drummond", 
  doi = "10.1080/08351819009389348", 
  keywords = "EMCA, Telephone, Openings, Conversation Analysis", 
  journal = "Research on Language and Social Interaction", 
  number = "1-4", 
  pages = "369–388", 
  title = "Universals and particulars in telephone openings", 
  url = "http://www.tandfonline.com/doi/abs/10.1080/08351819009389348?journalCode=hrls20", 
  volume = "24", 
  year = "1990", 
}