Citizens Getting Help: Interactions at the Constituency Office
by Emily Hofstetter
Reference:
Emily Hofstetter, (2016), "Citizens Getting Help: Interactions at the Constituency Office", Loughborough, PhD thesis, University of Loughborough.
Bibtex Entry:
@PHDTHESIS{Hofstetter2016,
  address = "Loughborough", 
  author = "Emily Hofstetter", 
  keywords = "Politics, Political communication, Member of Parliament, Service Encounter, Constituency office, EMCA", 
  school = "University of Loughborough", 
  title = "Citizens Getting Help: Interactions at the Constituency Office", 
  url = "https://dspace.lboro.ac.uk/2134/22740", 
  year = "2016", 
}