by John Heritage, Chase Wesley Raymond, Paul Drew
Reference:
John Heritage, Chase Wesley Raymond, Paul Drew, (2019), "Constructing apologies: Reflexive relationships between apologies and offenses", Journal of Pragmatics, vol. 142, pp. 185–200.
Bibtex Entry:
@ARTICLE{Heritage-etal2019,
author = "John Heritage, Chase Wesley Raymond and Paul Drew",
doi = "10.1016/j.pragma.2019.01.001",
keywords = "EMCA, Conversation analysis (CA), Social interaction, Apologies, Accounts, Social relations, Accountability",
journal = "Journal of Pragmatics",
pages = "185–200",
title = "Constructing apologies: Reflexive relationships between apologies and offenses",
url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216618300559",
volume = "142",
year = "2019",
}