Crying receipts: Time, empathy, and institutional practice
by Alexa Hepburn, Jonathan Potter
Link
Reference:
Alexa Hepburn, Jonathan Potter, (2007), "Crying receipts: Time, empathy, and institutional practice", Research on Language and Social Interaction, vol. 40, no. 1, pp. 89–116.
Bibtex Entry:
@ARTICLE{Hepburn2007,
  author = "Alexa Hepburn and Jonathan Potter", 
  doi = "10.1080/08351810701331299", 
  keywords = "EMCA, Conversation Analysis, Crying, Empathy, Institutional talk, Time, Crying Receipts", 
  journal = "Research on Language and Social Interaction", 
  number = "1", 
  pages = "89–116", 
  title = "Crying receipts: Time, empathy, and institutional practice", 
  url = "http://www.tandfonline.com/doi/abs/10.1080/08351810701331299", 
  volume = "40", 
  year = "2007", 
}