Managing Medical Emergency Calls

Hedman, Karl

by Karl Hedman

Reference:

Karl Hedman, (2016), "Managing Medical Emergency Calls", Lund, Lund University Publications.

Bibtex Entry:

@PHDTHESIS{Hedman2016,
  address = "Lund", 
  author = "Karl Hedman", 
  keywords = "EMCA, Conversation Analysis, Emergency call operator, Emotion management, Instruction giving, Medical emergency calls, Nurse, Physician, Questioning, Risk management, Swedish", 
  institution = "Lund University", 
  publisher = "Lund University Publications", 
  school = "Department of Sociology", 
  title = "Managing Medical Emergency Calls", 
  url = "https://lup.lub.lu.se/search/publication/09f80deb-8249-44cd-a1e5-99dd1cd8fa71", 
  year = "2016", 
}