Seeing snubs: an introduction to sequential analysis of classroom interaction
by James L. Heap
Link
Reference:
James L. Heap, (1992), "Seeing snubs: an introduction to sequential analysis of classroom interaction", Journal of Classroom Interaction, vol. 27, no. 2, pp. 23–28.
Bibtex Entry:
@ARTICLE{Heap1992a,
  author = "James L. Heap", 
  keywords = "EMCA, Education, Classroom interaction", 
  journal = "Journal of Classroom Interaction", 
  number = "2", 
  pages = "23–28", 
  title = "Seeing snubs: an introduction to sequential analysis of classroom interaction", 
  url = "http://www.jstor.org/stable/23869837", 
  volume = "27", 
  year = "1992", 
}