by Paul ten Have
Reference:
Paul ten Have, (2001), "Applied conversation analysis", In How to Analyse Talk in Institutional Settings: A Casebook of Methods (Alec McHoul, Mark Rapley, eds.), London, Continuum, pp. 3-11.
Bibtex Entry:
@INCOLLECTION{Have2001,
address = "London",
author = "Paul ten Have",
booktitle = "How to Analyse Talk in Institutional Settings: A Casebook of Methods",
keywords = "EMCA, Basic Resources, Applied Conversation Analysis",
editor = "Alec McHoul and Mark Rapley",
pages = "3-11",
publisher = "Continuum",
title = "Applied conversation analysis",
year = "2001",
}