What a f-ing system: Send 'em all to the same place and then expect us to stop 'em hitting: Making technology work in air traffic control
by Richard Harper, John A. Hughes
Reference:
Richard Harper, John A. Hughes, (1992), "What a f-ing system: Send 'em all to the same place and then expect us to stop 'em hitting: Making technology work in air traffic control", In Technology in Working Order: Studies of Work, Interaction, and Technology (Graham Button, ed.), London, Routledge, pp. 127-144.
Bibtex Entry:
@INCOLLECTION{Harper1992,
  address = "London", 
  author = "Richard Harper and John A. Hughes", 
  booktitle = "Technology in Working Order: Studies of Work, Interaction, and Technology", 
  keywords = "EMCA, Technology, Air Traffic Control", 
  editor = "Graham Button", 
  pages = "127-144", 
  publisher = "Routledge", 
  title = "What a f-ing system: Send 'em all to the same place and then expect us to stop 'em hitting: Making technology work in air traffic control", 
  year = "1992", 
}