by Richard Harper, John A. Hughes
Reference:
Richard Harper, John A. Hughes, (1992), "What a f-ing system: Send 'em all to the same place and then expect us to stop 'em hitting: Making technology work in air traffic control", In Technology in Working Order: Studies of Work, Interaction, and Technology (Graham Button, ed.), London, Routledge, pp. 127-144.
Bibtex Entry:
@INCOLLECTION{Harper1992,
address = "London",
author = "Richard Harper and John A. Hughes",
booktitle = "Technology in Working Order: Studies of Work, Interaction, and Technology",
keywords = "EMCA, Technology, Air Traffic Control",
editor = "Graham Button",
pages = "127-144",
publisher = "Routledge",
title = "What a f-ing system: Send 'em all to the same place and then expect us to stop 'em hitting: Making technology work in air traffic control",
year = "1992",
}