by Katariina Harjunpää, Lorenza Mondada, Kimmo Svinhufvud
Reference:
Katariina Harjunpää, Lorenza Mondada, Kimmo Svinhufvud, (2018), "The coordinated entry into service encounters in food shops: managing interactional space, availability, and service during openings", Research on Language and Social Interaction, vol. 51, no. 3, pp. 271–291.
Bibtex Entry:
@ARTICLE{Harjunpaeae-etal2018,
author = "Katariina Harjunpää, Lorenza Mondada and Kimmo Svinhufvud",
doi = "10.1080/08351813.2018.1485231",
keywords = "EMCA, Conversational openings, Store, Service Encounter",
journal = "Research on Language and Social Interaction",
number = "3",
pages = "271–291",
title = "The coordinated entry into service encounters in food shops: managing interactional space, availability, and service during openings",
url = "https://www.tandfonline.com/doi/abs/10.1080/08351813.2018.1485231",
volume = "51",
year = "2018",
}