Visual repairables: analysing the work of repair in human-computer interaction
by Christian Greiffenhagen, Rod Watson
Link
Reference:
Christian Greiffenhagen, Rod Watson, (2009), "Visual repairables: analysing the work of repair in human-computer interaction", Visual Communication, vol. 8, no. 1, pp. 65–90.
Bibtex Entry:
@ARTICLE{Greiffenhagen2009d,
  author = "Christian Greiffenhagen and Rod Watson", 
  doi = "10.1177/1470357208099148", 
  keywords = "EMCA, Collaboration, Human-computer interaction, Repair, Visual analysis", 
  journal = "Visual Communication", 
  number = "1", 
  pages = "65–90", 
  title = "Visual repairables: analysing the work of repair in human-computer interaction", 
  url = "https://journals.sagepub.com/doi/10.1177/1470357208099148", 
  volume = "8", 
  year = "2009", 
}