How talk works: studying negotiation interaction
by Phillip Glenn, Lawrence Susskind
Link
Reference:
Phillip Glenn, Lawrence Susskind, (2010), "How talk works: studying negotiation interaction", Negotiation Journal, vol. 26, no. 2, pp. 117–123.
Bibtex Entry:
@ARTICLE{Glenn2010c,
  author = "Phillip Glenn and Lawrence Susskind", 
  doi = "10.1111/j.1571-9979.2010.00260.x", 
  keywords = "EMCA, Negotiation", 
  journal = "Negotiation Journal", 
  number = "2", 
  pages = "117–123", 
  title = "How talk works: studying negotiation interaction", 
  url = "http://onlinelibrary.wiley.com/doi/10.1111/j.1571-9979.2010.00260.x/abstract", 
  volume = "26", 
  year = "2010", 
}