‘Something really weird has happened’: Losing the ‘big picture’ in emergency service calls
by Angela Cora Garcia
Link
Reference:
Angela Cora Garcia, (2015), "‘Something really weird has happened’: Losing the ‘big picture’ in emergency service calls", Journal of Pragmatics, vol. 84, pp. 102–120.
Bibtex Entry:
@ARTICLE{Garcia2015,
  author = "Angela Cora Garcia", 
  doi = "10.1016/j.pragma.2015.05.005", 
  keywords = "EMCA, Emergency service call, Technologically mediated interaction, Qualitative analysis, Conversation Analysis", 
  journal = "Journal of Pragmatics", 
  pages = "102–120", 
  title = "‘Something really weird has happened’: Losing the ‘big picture’ in emergency service calls", 
  url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216615001587", 
  volume = "84", 
  year = "2015", 
}