Negotiating negotiations: the collaborative production of resolution in small claims mediation hearings
by Angela Cora Garcia
Link
Reference:
Angela Cora Garcia, (2000), "Negotiating negotiations: the collaborative production of resolution in small claims mediation hearings", Discourse & Society, vol. 11, no. 3, pp. 315–343.
Bibtex Entry:
@ARTICLE{Garcia2000,
  author = "Angela Cora Garcia", 
  doi = "10.1177/0957926500011003003", 
  keywords = "EMCA, Conversation Analysis, Dispute resolution, Dispute, Mediation, Negotiations, Bargaining, Neutrality, Empowerment", 
  journal = "Discourse & Society", 
  number = "3", 
  pages = "315–343", 
  title = "Negotiating negotiations: the collaborative production of resolution in small claims mediation hearings", 
  url = "https://journals.sagepub.com/doi/abs/10.1177/0957926500011003003", 
  volume = "11", 
  year = "2000", 
}