Misplaced mistrust: The collaborative construction of doubt in 911 emergency calls
by Angela Cora Garcia, Penelope A. Parmer
Link
Reference:
Angela Cora Garcia, Penelope A. Parmer, (1999), "Misplaced mistrust: The collaborative construction of doubt in 911 emergency calls", Symbolic Interaction, vol. 22, no. 4, pp. 297-324.
Bibtex Entry:
@ARTICLE{Garcia1999a,
  author = "Angela Cora Garcia and Penelope A. Parmer", 
  doi = "10.1016/S0195-6086(00)87399-3", 
  keywords = "EMCA, Conversation Analysis, Emergency Calls, Doubt, Mistrust, Collaboration", 
  journal = "Symbolic Interaction", 
  number = "4", 
  pages = "297-324", 
  title = "Misplaced mistrust: The collaborative construction of doubt in 911 emergency calls", 
  url = "http://onlinelibrary.wiley.com/doi/10.1016/S0195-6086(00)87399-3/abstract?userIsAuthenticated=false&deniedAccessCustomisedMessage=", 
  volume = "22", 
  year = "1999", 
}