Dispute resolution without disputing: how the interactional organization of mediation hearings minimizes argument
by Angela Cora Garcia
Link
Reference:
Angela Cora Garcia, (1991), "Dispute resolution without disputing: how the interactional organization of mediation hearings minimizes argument", American Sociological Review, vol. 56, no. 6, pp. 818–835.
Bibtex Entry:
@ARTICLE{Garcia1991a,
  author = "Angela Cora Garcia", 
  doi = "10.2307/2096258", 
  keywords = "EMCA, Dispute, Dispute resolution, Mediation", 
  journal = "American Sociological Review", 
  number = "6", 
  pages = "818–835", 
  title = "Dispute resolution without disputing: how the interactional organization of mediation hearings minimizes argument", 
  url = "http://www.jstor.org/stable/2096258", 
  volume = "56", 
  year = "1991", 
}