“I'm calling to let you know!”: company initiated telephone-sales
by Alice F. Freed
Link
Reference:
Alice F. Freed, (2009), "“I'm calling to let you know!”: company initiated telephone-sales", In “Why Do You Ask?”: The Function of Questions in Institutional Discourse (Alice F. Freed, Susan Ehrlich, eds.), Oxford, Oxford University Press, pp. 297–321.
Bibtex Entry:
@INCOLLECTION{Freed2009,
  address = "Oxford", 
  author = "Alice F. Freed", 
  booktitle = "“Why Do You Ask?”: The Function of Questions in Institutional Discourse", 
  doi = "10.1093/acprof:oso/9780195306897.003.0014", 
  keywords = "Institutional talk, Telephone sales", 
  editor = "Alice F. Freed and Susan Ehrlich", 
  pages = "297–321", 
  publisher = "Oxford University Press", 
  title = "“I'm calling to let you know!”: company initiated telephone-sales", 
  url = "https://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780195306897.001.0001/acprof-9780195306897-chapter-14", 
  year = "2009", 
}