Rethinking format: an examination of requests
by Barbara Fox, Trine Heinemann
Link
Reference:
Barbara Fox, Trine Heinemann, (2016), "Rethinking format: an examination of requests", Language in Society, vol. 45, no. 4, pp. 499–531.
Bibtex Entry:
@ARTICLE{Fox-Heinemann2016,
  author = "Barbara Fox and Trine Heinemann", 
  doi = "10.1017/S0047404516000385", 
  keywords = "EMCA, Interactional Linguistics, Requests, Formats, Emergent Grammar, Conversation Analysis, American English, Service encounters", 
  journal = "Language in Society", 
  number = "4", 
  pages = "499–531", 
  title = "Rethinking format: an examination of requests", 
  url = "https://www.cambridge.org/core/article/rethinking-format-an-examination-of-requests/4DBDAB9056DFB93FA5D366FA82A8D978", 
  volume = "45", 
  year = "2016", 
}