Calling for help: An introduction
by Alan Firth, Michael Emmison, Carolyn Baker
Link
Reference:
Alan Firth, Michael Emmison, Carolyn Baker, (2005), "Calling for help: An introduction", In Calling for Help: Language and Social Interaction in Telephone Helplines (Carolyn Baker, Michael Emmison, Alan Firth, eds.), Amsterdam, John Benjamins, pp. 1–35.
Bibtex Entry:
@INCOLLECTION{Firth2005,
  address = "Amsterdam", 
  author = "Alan Firth, Michael Emmison and Carolyn Baker", 
  booktitle = "Calling for Help: Language and Social Interaction in Telephone Helplines", 
  doi = "10.1075/pbns.143.03fir", 
  keywords = "EMCA, Helplines, Telephone, Basic Resources", 
  editor = "Carolyn Baker, Michael Emmison and Alan Firth", 
  pages = "1–35", 
  publisher = "John Benjamins", 
  title = "Calling for help: An introduction", 
  url = "https://benjamins.com/catalog/pbns.143.03fir", 
  year = "2005", 
}