by Alan Firth
Reference:
Alan Firth, (1995), "Telenegotiation and sense-making in the “virtual marketplace”", In The Discourse of Business Negotiation (Johannes Wagner, Konrad Ehlich, eds.), Berlin, Mouton de Gruyter, pp. 127–149.
Bibtex Entry:
@INCOLLECTION{Firth1995c,
address = "Berlin",
author = "Alan Firth",
booktitle = "The Discourse of Business Negotiation",
doi = "10.1515/9783110881516.127",
keywords = "EMCA, Workplace studies, Negotiations, Telephone",
editor = "Johannes Wagner and Konrad Ehlich",
pages = "127–149",
publisher = "Mouton de Gruyter",
title = "Telenegotiation and sense-making in the “virtual marketplace”",
url = "https://www.degruyter.com/view/books/9783110881516/9783110881516.127/9783110881516.127.xml",
year = "1995",
}