Telenegotiation and sense-making in the “virtual marketplace”
by Alan Firth
Reference:
Alan Firth, (1995), "Telenegotiation and sense-making in the “virtual marketplace”", In The Discourse of Business Negotiation (Johannes Wagner, Konrad Ehlich, eds.), Berlin, Mouton de Gruyter, pp. 127–149.
Bibtex Entry:
@INCOLLECTION{Firth1995c,
  address = "Berlin", 
  author = "Alan Firth", 
  booktitle = "The Discourse of Business Negotiation", 
  doi = "10.1515/9783110881516.127", 
  keywords = "EMCA, Workplace studies, Negotiations, Telephone", 
  editor = "Johannes Wagner and Konrad Ehlich", 
  pages = "127–149", 
  publisher = "Mouton de Gruyter", 
  title = "Telenegotiation and sense-making in the “virtual marketplace”", 
  url = "https://www.degruyter.com/view/books/9783110881516/9783110881516.127/9783110881516.127.xml", 
  year = "1995", 
}