Talking for a change: commodity negotiating by telephone
by Alan Firth
Reference:
Alan Firth, (1995), "Talking for a change: commodity negotiating by telephone", In The Discourse of Negotiation: Studies of Language in the Workplace (Alan Firth, ed.), Oxford, Pergamon, pp. 183–222.
Bibtex Entry:
@INCOLLECTION{Firth1995b,
  address = "Oxford", 
  author = "Alan Firth", 
  booktitle = "The Discourse of Negotiation: Studies of Language in the Workplace", 
  keywords = "EMCA, Telephone, Negotiations, Workplace studies", 
  editor = "Alan Firth", 
  pages = "183–222", 
  publisher = "Pergamon", 
  title = "Talking for a change: commodity negotiating by telephone", 
  year = "1995", 
}