Dealing with third-party complaints on a men’s relationship-counselling helpline
by Rebecca Feo, Amanda LeCouteur
Link
Reference:
Rebecca Feo, Amanda LeCouteur, (2017), "Dealing with third-party complaints on a men’s relationship-counselling helpline", Discourse Studies, vol. 19, no. 2, pp. 131-147.
Bibtex Entry:
@ARTICLE{Feo2017,
  author = "Rebecca Feo and Amanda LeCouteur", 
  doi = "10.1177/1461445617691701", 
  keywords = "EMCA, Complaint, Helpline interaction, Affiliation, Institutional interaction", 
  journal = "Discourse Studies", 
  number = "2", 
  pages = "131-147", 
  title = "Dealing with third-party complaints on a men’s relationship-counselling helpline", 
  url = "http://dx.doi.org/10.1177/1461445617691701", 
  volume = "19", 
  year = "2017", 
}