The collaborative production of responses and dispatching on the radio: Video analysis in a medical emergency call centre
by Giolo Fele
Link
Reference:
Giolo Fele, (2008), "The collaborative production of responses and dispatching on the radio: Video analysis in a medical emergency call centre", Forum: Qualitative Sozialforschung / Forum: Qualitative Social Research, vol. 9, no. 3.
Bibtex Entry:
@ARTICLE{Fele2008a,
  author = "Giolo Fele", 
  keywords = "EMCA, Emergency Calls, Radio, Medical EMCA, Dispatching", 
  journal = "Forum: Qualitative Sozialforschung / Forum: Qualitative Social Research", 
  number = "3", 
  title = "The collaborative production of responses and dispatching on the radio: Video analysis in a medical emergency call centre", 
  url = "http://www.qualitative-research.net/index.php/fqs/article/viewArticle/1175", 
  volume = "9", 
  year = "2008", 
}