Interactional implications of either/or-questions during telephone triage of callers with chest discomfort in out-of-hours primary care: A conversation analysis

Erkelens, Daphne C.; Charldorp, Tessa C. van; Vinck, Vera V.; Wouters, Loes T.; Damoiseaux, Roger A.; Rutten, Frans H.; Zwart, Dorien L.; Groot, Esther de

doi:10.1016/j.pec.2020.07.011

by Daphne C. Erkelens, Tessa C. van Charldorp, Vera V. Vinck, Loes T. Wouters, Roger A. Damoiseaux, Frans H. Rutten, Dorien L. Zwart, Esther de Groot

Link

Reference:

Daphne C. Erkelens, Tessa C. van Charldorp, Vera V. Vinck, Loes T. Wouters, Roger A. Damoiseaux, Frans H. Rutten, Dorien L. Zwart, Esther de Groot, (2021), "Interactional implications of either/or-questions during telephone triage of callers with chest discomfort in out-of-hours primary care: A conversation analysis", Patient Education and Counseling, vol. 104, no. 2, pp. 308–314.

Bibtex Entry:

@ARTICLE{Erkelens2021,
  author = "Daphne C. Erkelens, Tessa C. van Charldorp, Vera V. Vinck, Loes T. Wouters, Roger A. Damoiseaux, Frans H. Rutten, Dorien L. Zwart and Esther de Groot", 
  doi = "10.1016/j.pec.2020.07.011", 
  keywords = "EMCA, Telephone, Triage, Primary care, Out of hours care, Questions, Either or questions, Chest discomfort, Telehealth, Dutch, Netherlands", 
  journal = "Patient Education and Counseling", 
  number = "2", 
  pages = "308–314", 
  title = "Interactional implications of either/or-questions during telephone triage of callers with chest discomfort in out-of-hours primary care: A conversation analysis", 
  url = "https://www.sciencedirect.com/science/article/pii/S0738399120303840", 
  volume = "104", 
  year = "2021", 
}