Conversation analysis: a method for research into interactions between patients and health-care professionals
by Paul Drew, John Chatwin, Sarah Collins
Link
Reference:
Paul Drew, John Chatwin, Sarah Collins, (2001), "Conversation analysis: a method for research into interactions between patients and health-care professionals", Health Expectations, vol. 4, no. 1, pp. 58–70.
Bibtex Entry:
@ARTICLE{Drew2001a,
  author = "Paul Drew, John Chatwin and Sarah Collins", 
  doi = "10.1046/j.1369-6513.2001.00125.x", 
  keywords = "EMCA, Medical EMCA, Methodology, Conversation Analysis", 
  journal = "Health Expectations", 
  number = "1", 
  pages = "58–70", 
  title = "Conversation analysis: a method for research into interactions between patients and health-care professionals", 
  url = "https://onlinelibrary.wiley.com/doi/full/10.1046/j.1369-6513.2001.00125.x", 
  volume = "4", 
  year = "2001", 
}