by Sarah A. Douglas
Reference:
Sarah A. Douglas, (1995), "Conversation Analysis and Human-Computer Interaction Design", In The Social and Interactional Dimensions of Human-Computer Interfaces (Peter J. Thomas, ed.), New York, Cambridge University Press, pp. 184–203.
Bibtex Entry:
@INCOLLECTION{Douglas1995,
address = "New York",
author = "Sarah A. Douglas",
booktitle = "The Social and Interactional Dimensions of Human-Computer Interfaces",
keywords = "Human-computer interaction, Conversation analysis",
editor = "Peter J. Thomas",
pages = "184–203",
publisher = "Cambridge University Press",
title = "Conversation Analysis and Human-Computer Interaction Design",
year = "1995",
}