“Are you a computer?”: opening exchanges in virtual reference shape the potential for teaching
by Paula R. Dempsey
Link
Reference:
Paula R. Dempsey, (2016), "“Are you a computer?”: opening exchanges in virtual reference shape the potential for teaching", College & Research Libraries, vol. 77, no. 4, pp. 455–468.
Bibtex Entry:
@ARTICLE{Dempsey2016,
  author = "Paula R. Dempsey", 
  doi = "10.5860/crl.77.4.455", 
  keywords = "EMCA, Computer-mediated communication, Libraries, Institutional, Openings", 
  journal = "College & Research Libraries", 
  number = "4", 
  pages = "455–468", 
  title = "“Are you a computer?”: opening exchanges in virtual reference shape the potential for teaching", 
  url = "https://crl.acrl.org/index.php/crl/article/view/16525", 
  volume = "77", 
  year = "2016", 
}