by Elwys De Stefani
Reference:
Elwys De Stefani, (2019), "Ordering and Serving Coffee in an Italian Café: How Customers Obtain ‘Their’ Coffee", In Objects, Bodies and Work Practice (Dennis Day, Johannes Wagner, eds.), Bristol, United Kingdom, Multilingual Matters, pp. 113-139.
Bibtex Entry:
@INCOLLECTION{DeStefani2019a,
address = "Bristol, United Kingdom",
author = "Elwys De Stefani",
booktitle = "Objects, Bodies and Work Practice",
chapter = "5",
keywords = "EMCA, Cafes, Service encounters, Service interactions",
editor = "Dennis Day and Johannes Wagner",
pages = "113-139",
publisher = "Multilingual Matters",
title = "Ordering and Serving Coffee in an Italian Café: How Customers Obtain ‘Their’ Coffee",
url = "http://www.multilingual-matters.com/display.asp?k=9781788924535",
year = "2019",
}