Ordering and Serving Coffee in an Italian Café: How Customers Obtain ‘Their’ Coffee
by Elwys De Stefani
Reference:
Elwys De Stefani, (2019), "Ordering and Serving Coffee in an Italian Café: How Customers Obtain ‘Their’ Coffee", In Objects, Bodies and Work Practice (Dennis Day, Johannes Wagner, eds.), Bristol, United Kingdom, Multilingual Matters, pp. 113-139.
Bibtex Entry:
@INCOLLECTION{DeStefani2019a,
  address = "Bristol, United Kingdom", 
  author = "Elwys De Stefani", 
  booktitle = "Objects, Bodies and Work Practice", 
  chapter = "5", 
  keywords = "EMCA, Cafes, Service encounters, Service interactions", 
  editor = "Dennis Day and Johannes Wagner", 
  pages = "113-139", 
  publisher = "Multilingual Matters", 
  title = "Ordering and Serving Coffee in an Italian Café: How Customers Obtain ‘Their’ Coffee", 
  url = "http://www.multilingual-matters.com/display.asp?k=9781788924535", 
  year = "2019", 
}