Institutional invitations to a meeting: Cold calls to bank clients
by Elwys De Stefani
Reference:
Elwys De Stefani, (2018), "Institutional invitations to a meeting: Cold calls to bank clients", Journal of Pragmatics, vol. 125, pp. 180–199.
Bibtex Entry:
@ARTICLE{DeStefani2018,
  author = "Elwys De Stefani", 
  doi = "10.1016/j.pragma.2017.06.011", 
  keywords = "Cold calls, EMCA, Formulation format, Institutional invitations, Italian, Solicitation format, Conversation Analysis", 
  journal = "Journal of Pragmatics", 
  pages = "180–199", 
  title = "Institutional invitations to a meeting: Cold calls to bank clients", 
  url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216616304404", 
  volume = "125", 
  year = "2018", 
}