by Elwys De Stefani
Reference:
Elwys De Stefani, (2018), "Institutional invitations to a meeting: Cold calls to bank clients", Journal of Pragmatics, vol. 125, pp. 180–199.
Bibtex Entry:
@ARTICLE{DeStefani2018,
author = "Elwys De Stefani",
doi = "10.1016/j.pragma.2017.06.011",
keywords = "Cold calls, EMCA, Formulation format, Institutional invitations, Italian, Solicitation format, Conversation Analysis",
journal = "Journal of Pragmatics",
pages = "180–199",
title = "Institutional invitations to a meeting: Cold calls to bank clients",
url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216616304404",
volume = "125",
year = "2018",
}