Exploring affiliation in the reception of conversational complaint stories
by Elizabeth Couper-Kuhlen
Link
Reference:
Elizabeth Couper-Kuhlen, (2012), "Exploring affiliation in the reception of conversational complaint stories", In Emotion in Interaction (Anssi Peräkylä, Marja-Leena Sorjonen, eds.), Oxford, U.K., Oxford University Press, pp. 113–146.
Bibtex Entry:
@INCOLLECTION{Couper-Kuhlen2012a,
  address = "Oxford, U.K.", 
  author = "Elizabeth Couper-Kuhlen", 
  booktitle = "Emotion in Interaction", 
  doi = "10.1093/acprof:oso/9780199730735.003.0006", 
  keywords = "EMCA, Affiliation, Complaints", 
  editor = "Anssi Peräkylä and Marja-Leena Sorjonen", 
  pages = "113–146", 
  publisher = "Oxford University Press", 
  title = "Exploring affiliation in the reception of conversational complaint stories", 
  url = "https://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199730735.001.0001/acprof-9780199730735-chapter-6", 
  year = "2012", 
}