Consultee satisfaction in ending chats of an e-counseling service
by Maria Christodoulidou
Link
Reference:
Maria Christodoulidou, (2018), "Consultee satisfaction in ending chats of an e-counseling service", Discourse Studies, vol. 20, no. 4, pp. 461–487.
Bibtex Entry:
@ARTICLE{Christodoulidou2018,
  author = "Maria Christodoulidou", 
  doi = "10.1177/1461445618754431", 
  keywords = "Chat Closings, Conversation Analysis, Dissatisfaction, Counseling, E-counseling, Satisfaction, Mediated Interaction", 
  journal = "Discourse Studies", 
  number = "4", 
  pages = "461–487", 
  title = "Consultee satisfaction in ending chats of an e-counseling service", 
  url = "https://journals.sagepub.com/doi/10.1177/1461445618754431", 
  volume = "20", 
  year = "2018", 
}