Address terms in turn beginnings: Managing disalignment and disaffiliation in telephone counseling
by Carly W. Butler, Susan Danby, Michael Emmison
Link
Reference:
Carly W. Butler, Susan Danby, Michael Emmison, (2011), "Address terms in turn beginnings: Managing disalignment and disaffiliation in telephone counseling", Research on Language and Social Interaction, vol. 44, no. 4, pp. 338–358.
Bibtex Entry:
@ARTICLE{Butler2011,
  author = "Carly W. Butler, Susan Danby and Michael Emmison", 
  doi = "10.1080/08351813.2011.619311", 
  keywords = "EMCA, Conversation Analysis, Telephone, Counseling, Children, Young adults, Address Terms", 
  journal = "Research on Language and Social Interaction", 
  number = "4", 
  pages = "338–358", 
  title = "Address terms in turn beginnings: Managing disalignment and disaffiliation in telephone counseling", 
  url = "http://www.tandfonline.com/doi/abs/10.1080/08351813.2011.619311#.VSQ_85TF8l4", 
  volume = "44", 
  year = "2011", 
}