“Do you want to negotiate with me?”: avoiding and dealing with conflicts arising in conversations with the young unemployed
by Daniela Boehringer, Ute Karl
Link
Reference:
Daniela Boehringer, Ute Karl, (2015), "“Do you want to negotiate with me?”: avoiding and dealing with conflicts arising in conversations with the young unemployed", Social Work and Society, vol. 13, no. 1.
Bibtex Entry:
@ARTICLE{Boehringer-Karl2015,
  author = "Daniela Boehringer and Ute Karl", 
  keywords = "Social services, German, Job centers, Conflict, Complaint, Employment, EMCA", 
  journal = "Social Work and Society", 
  number = "1", 
  title = "“Do you want to negotiate with me?”: avoiding and dealing with conflicts arising in conversations with the young unemployed", 
  url = "http://www.socwork.net/sws/article/view/424", 
  volume = "13", 
  year = "2015", 
}