How professionals deal with clients’ explicit objections to their advice
by Steven Bloch, Charles Antaki
Link
Reference:
Steven Bloch, Charles Antaki, (2022), "How professionals deal with clients’ explicit objections to their advice", Discourse Studies, vol. 24, no. 4, pp. 385-403.
Bibtex Entry:
@ARTICLE{Bloch2022,
  author = "Steven Bloch and Charles Antaki", 
  doi = "10.1177/14614456221110669", 
  keywords = "EMCA, Advice, Resistance, Objections, Call-takers, Parkinson’s, Medical interactions, Epistemics", 
  journal = "Discourse Studies", 
  number = "4", 
  pages = "385-403", 
  title = "How professionals deal with clients’ explicit objections to their advice", 
  url = "https://doi.org/10.1177/14614456221110669", 
  volume = "24", 
  year = "2022", 
}