When problems pass us by: Using “you mean” to help locate the source of trouble
by Trevor Benjamin
Link
Reference:
Trevor Benjamin, (2012), "When problems pass us by: Using “you mean” to help locate the source of trouble", Research on Language and Social Interaction, vol. 45, no. 1, pp. 82–109.
Bibtex Entry:
@ARTICLE{Benjamin2012,
  author = "Trevor Benjamin", 
  doi = "10.1080/08351813.2012.646742", 
  keywords = "EMCA, Repair, Trouble Source", 
  journal = "Research on Language and Social Interaction", 
  number = "1", 
  pages = "82–109", 
  title = "When problems pass us by: Using “you mean” to help locate the source of trouble", 
  url = "http://www.tandfonline.com/doi/abs/10.1080/08351813.2012.646742", 
  volume = "45", 
  year = "2012", 
}