by Carolyn Baker, Michael Emmison, Alan Firth
Reference:
Carolyn Baker, Michael Emmison, Alan Firth, eds., (2005), "Calling for Help: Language and Social Interaction in Telephone Helplines", Amsterdam, John Benjamins.
Bibtex Entry:
@COLLECTION{Baker-Emmison-Firth2005,
address = "Amsterdam",
doi = "10.1075/pbns.143",
keywords = "Helplines, EMCA, Telephone",
editor = "Carolyn Baker, Michael Emmison and Alan Firth",
publisher = "John Benjamins",
series = "Pragmatics & Beyond New Series 143",
title = "Calling for Help: Language and Social Interaction in Telephone Helplines",
url = "https://benjamins.com/catalog/pbns.143.05bak",
year = "2005",
}