by Ilkka Arminen
Reference:
Ilkka Arminen, (2005), "Institutional Interaction: Studies of Talk at Work", Aldershot, Ashgate.
Bibtex Entry:
@BOOK{Arminen2005,
address = "Aldershot",
author = "Ilkka Arminen",
keywords = "EMCA, Basic Resources, Workplace communication, Institutional Interaction",
publisher = "Ashgate",
series = "Directions in Ethnomethodology and Conversation Analysis",
title = "Institutional Interaction: Studies of Talk at Work",
url = "https://www.routledge.com/Institutional-Interaction-Studies-of-Talk-at-Work/Arminen/p/book/9781138266674",
year = "2005",
}