by Bob Anderson, Wes Sharrock
Reference:
Bob Anderson, Wes Sharrock, (2014), "The inescapability of trust: Complex interactive systems and normal apperances", In Trust, Computing and Society (Richard H. R. Harper, ed.), Cambridge, Cambridge University Press, pp. 144–171.
Bibtex Entry:
@INCOLLECTION{Anderson2014,
address = "Cambridge",
author = "Bob Anderson and Wes Sharrock",
booktitle = "Trust, Computing and Society",
doi = "10.1017/CBO9781139828567.011",
keywords = "EMCA",
editor = "Richard H. R. Harper",
pages = "144–171",
publisher = "Cambridge University Press",
title = "The inescapability of trust: Complex interactive systems and normal apperances",
url = "https://www.cambridge.org/core/books/trust-computing-and-society/inescapability-of-trust-complex-interactive-systems-and-normal-appearances/EAA5283E719D9B3503F9F7FB372DBC1F",
year = "2014",
}