@ARTICLE{Akers-Porrini1997a, author = "Ruth Akers-Porrini", doi = "10.3406/reso.1997.3331", keywords = "EMCA, Telephone, Visit", journal = "Réseaux", number = "2", pages = "241–269", title = "The telephone visit: 'Hold on, Gramps!'", url = "https://www.persee.fr/doc/reso\_0969-9864\_1997\_num\_5\_2\_3331", volume = "5", year = "1997", }